Privacy Policy
A legal disclaimer
Legal Disclaimer – Med-Doc Office PC
The information provided by Med-Doc Office PC, including but not limited to content on this website, patient communications, and educational materials, is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.
Nothing contained herein is intended to establish a physician-patient relationship unless you have formally registered as a patient and have been evaluated by a licensed healthcare provider affiliated with Med-Doc Office PC. Any reliance you place on such information is strictly at your own risk.
Patients should not disregard professional medical advice or delay seeking treatment because of information obtained from Med-Doc Office PC. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.
Med-Doc Office PC makes no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of the information provided. Medical knowledge is constantly evolving, and information may not always reflect the most current clinical guidelines.
All services provided are subject to applicable federal, state, and local laws and regulations. Med-Doc Office PC complies with the Health Insurance Portability and Accountability Act (HIPAA) regarding the privacy and security of patient health information.
By using our services, you acknowledge and agree to the terms of this disclaimer.
Terms & Conditions
I. SMS Terms & Conditions
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy. The document must include the following:
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary
Privacy Policy
The privacy policy's sharing section must explicitly state: "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."
III. Opt-in Language (Checkbox)
If a customer uses a contact form on the website to collect consent, incorporate a checkbox with the following statement "By checking this box, you agree to receive SMS messages from (company name) related to (SMS Use Case). You may reply STOP to opt-out at any time. Reply to HELP to (phone number) for assistance. Messages and data rates may apply. Message frequency will vary” Learn more on our privacy policy page and Term & Conditions
Below is a screenshot of what the opt-in language should look like for all use cases, the checkbox needs to be added to all website forms if they collect phone numbers.